Last updated: July 2026
Red Search (ABN 43 624 323 600 — “we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to redsearch.com.au and the services we provide.
Information we collect
We only collect personal information that is reasonably necessary for our business. This may include your name, email address, phone number, business name and website, and anything else you choose to share when you enquire with us.
When you use our website, we also automatically collect technical information — such as your IP address, browser and device type, pages visited and referring URLs — through cookies and analytics tools.
How we collect it
We collect information directly from you when you complete a form, request a strategy session, subscribe to updates, or contact us by phone or email. We also collect information automatically through cookies and analytics as you browse the site.
How we use your information
- To respond to your enquiries and deliver our SEO services;
- To prepare proposals, reports and recommendations;
- To improve our website, services and customer experience;
- To send updates or marketing you have consented to receive; and
- To meet our legal and regulatory obligations.
Cookies & analytics
We use cookies and similar technologies to understand how visitors use our site and to improve it. This includes Google Analytics 4 and Google Ads, which may use cookies to measure performance and, where enabled, deliver remarketing. You can control or disable cookies in your browser settings, and opt out of personalised advertising via Google Ad Settings. Disabling cookies may affect how parts of the site function.
Disclosure to third parties
We do not sell or trade your personal information. We may share it with trusted service providers who help us operate our business (such as hosting, analytics, email and CRM platforms), strictly for the purposes described here and under confidentiality obligations. We may also disclose information where required or authorised by law.
Overseas disclosure
Some of our service providers (for example, analytics and cloud platforms) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
How we protect your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access — including secured systems, restricted access and encryption in transit (SSL). No method of transmission over the internet is completely secure, but we work to safeguard your data at all times.
Data breaches
We comply with the Notifiable Data Breaches (NDB) scheme. If a breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
Accessing & correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.
Marketing & opt-out
Where you have opted in, we may send you marketing communications. Every message includes an unsubscribe link, and you can opt out at any time by emailing info@redsearch.com.au, consistent with the Spam Act 2003 (Cth).
Children’s privacy
Our services are directed at businesses, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page with its effective date.
Contact us
If you have any questions about this policy or how we handle your information, please get in touch:
Red Search
Level 1, 5 George Street, North Strathfield 2137
Phone: 1300 101 712
Email: info@redsearch.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
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